I spoke with Mr Bosley, Waste Services Manager, today of the concerns in Downe and he convened a meeting this afternoon with the contractor's managers to discuss our issues.
His response below is positive. He asked me to check that all Downe residents had received the letter notifying of changes in collection schedules.
You can check here:
"Dear Ms Knight,
Thank you for your time today to discuss this matter at length on the phone. As you are aware, I have met with the contractor's managers this afternoon to discuss these issues and work toward an action plan, including some changes to the staffing of the recycling collection vehicle in order to improve the sustainable delivery of services at both your houses and those of your neighbours.
Regarding the omitted collections you mention in your email below, these have been arranged to be collected. I would like offer my assurance that we will strive to improve the collections and please contact me if you have any further comments or queries.
Yours sincerely,
John Bosley
Waste Services Manager
Thank you for your time today to discuss this matter at length on the phone. As you are aware, I have met with the contractor's managers this afternoon to discuss these issues and work toward an action plan, including some changes to the staffing of the recycling collection vehicle in order to improve the sustainable delivery of services at both your houses and those of your neighbours.
Regarding the omitted collections you mention in your email below, these have been arranged to be collected. I would like offer my assurance that we will strive to improve the collections and please contact me if you have any further comments or queries.
Yours sincerely,
John Bosley
Waste Services Manager
Bromley Council"
-----------------
Downe Mailing (189)